Payments & Bookings

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Payments & Bookings 


  • All payments must be received in advance.

  • No refunds or freeze of block classes will be given for non attendance. If this is for certain medical circumstances this will only be considered at my discretion, a freeze may be considered in exceptional circumstances. 

  • Blocks of classes have one calendar month expiry, any classes not used by the expiry date cannot be carried forward to another month.

  • Block classes are subject to discount, Jan-Zo Pilates reserves the right to withdraw this discount at any time without notice.

  • Block classes have a top up system and are purchased at the block rate 

  • Classes are not transferable to another person, unless prior permission has been given by Jan-Zo Pilates.

  • Private sessions can not be transferred for classes or vice versa

  • All classes have a description and ability advice levels, you should only partake in the level that suits your own ability and that you have been advised to do, if you choose to ignore this professional advice it is at your own risk. I also reserve the right to refuse entry if I feel this advice has been ignored.

  • Jan-Zo Pilates and Zoe can not be held responsible for any injury you may sustain while participating in said classes.

  • If you're pregnant these general classes are not advised. If you become pregnant you should inform me as soon as possible. Any Aerial are not suitable per or post pregnancy. General Mat classes can continue during first Trimester, after first trimester only pregnancy classes are advised allowing you to continue safely, always seek advised by your doctor.

  • Aerial sessions are stand alone blocks and cannot be transferred due to the nature of the equipment used. Please see Air Control Pilates terms & conditions version 0.b.1 //09.03.20 (as these differ with additional health requirements).